Promotional offers, discount codes and details can be found here.

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.5px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">To receive special offers, join 212,000+ other Cabot fans and receive the tastiest recipes, newest product notifications, latest news, and exclusive promotions conveniently in your inbox.</span></p><p><span id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Visit our <a href="https://cabotcreamery.com/">website</a> and subscribe now!</span></p>

Promotions

We take great care in packaging your cheese to ensure it arrives in the freshest possible condition. Most orders with perishable items are shipped via FedEx 2nd Day Air, while orders shipping within Vermont are sent via FedEx Ground. Our cheese is cr

<h1 id="isPasted">Cabot Cheese Shipping Policy</h1><h2 id="how-do-we-ship-cabot-cheese">How Do We Ship Cabot Cheese?</h2><p>We take great care in packaging your cheese to ensure it arrives in the freshest possible condition. Most orders with perishable items are shipped via <strong>FedEx 2nd Day Air</strong>, while orders shipping <strong>within Vermont</strong> are sent via <strong>FedEx Ground</strong><strong>.</strong></p><h2 id="temperature-and-packaging-guidelines">Temperature and Packaging Guidelines</h2><p>Our cheese is crafted to endure various shipping conditions and will hold up well during transit. Here&apos;s how we manage temperature:</p><ul><li style="font-size: 16px;"><strong>Below 60&#xB0;F at the destination</strong>: No ice packs are necessary.</li><li style="font-size: 16px;"><strong>Above 60&#xB0;F at the destination</strong>: We include an insulated liner and ice packs to maintain optimal freshness.</li></ul><p>If you&apos;re unsure about your location&apos;s temperature, feel free to <a href="https://cabotcreamery.gorgias.help/en-US/embed/contact" target="_blank" rel="noopener noreferrer">contact us</a> before placing your order.</p><h2 id="when-your-order-arrives">When Your Order Arrives</h2><p>Your cheese may arrive slightly warmer than when it left our facility, but this will not affect its quality. Once it arrives, we recommend refrigerating your cheese to preserve its flavor and texture.</p><h2 id="shipping-locations">Shipping Locations</h2><p>We currently ship to all <strong>50 U.S. states</strong>, including <strong>Hawaii and Alaska</strong>.</p><p>Please note that we <strong>do not ship</strong> to:</p><ul><li style="font-size: 16px;">PO Boxes</li><li style="font-size: 16px;">APO, DPO, or FPO addresses</li><li style="font-size: 16px;">U.S. Territories</li></ul><h2 id="questions-or-concerns">Questions or Concerns?</h2><p>If you have any concerns about how your order will be packed or delivered, please don&apos;t hesitate to <a href="https://cabotcreamery.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">contact us</a>.</p><h2 id="holiday-shipping">Holiday Shipping</h2><p>For important details about ordering peak seasons, including estimated delivery windows, <a href="https://cabotcreamery.gorgias.help/en-US/holiday-shipping-information-157678" target="_blank" rel="noopener noreferrer">click here to learn about holiday shipping</a>.</p>

Shipping Information

Learn more about our Returns and Refunds policy here.

<h2 id="isPasted">What is your refund and return policy?</h2><p id="isPasted">If your order arrived with missing, incorrect, or damaged items, we want the opportunity to help make it right. &#xA0;</p><p>Please contact our Consumer Satisfaction team at <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">1-88TryCabot (1-888-792-2268)</span>&#xA0; or via our <a href="https://cabotcreamery.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank">Contact Us form</a>. The team is available from 8 am - 5 pm Eastern time Monday - Friday except for recognized holidays.</p><p>We are unable to accept returns for a refund. If you&apos;re not pleased with your order please reach out to our team via the channels listed above so we can learn more about your experience.</p><p>Since cheese is a perishable item, we strongly advise making sure someone will be available to receive the shipment &#x2014; this means letting gift recipients know to expect a perishable package.</p><p>We are not responsible for damaged or spoiled product due to the following:</p><p>&#x2014; Incorrect delivery addresses</p><p>&#x2014; Unopened shipments</p><p>&#x2014; Gifts to recipients who are out of town or unable to receive shipments</p><p>We will work with FedEx to replace any product damaged as a result of a delayed shipment (e.g. inclement weather; mechanical failure).</p><p>Lastly, please note that we can&apos;t be responsible for damage or loss due to unavailable recipient, incorrect address, or theft. Sorry.</p><h2 id="isPasted">What about non-Cabot items?</h2><p>Cabot is not responsible for the quality or freshness of non-Cabot items. All inquiries about these items should be directed to the respective company.</p>

Returns

Information on orders, time to process, how they ship and are packaged can be found here.

<h1 id="can-i-place-a-large-volume-order">Can I place a large volume order?</h1><p>Cabotcreamery.com is intended for consumer orders. Large volumes may not be able to be fulfilled via the website at this time. We will contact you if your order exceeds our website limitations.</p><h2 id="isPasted">How quickly will my order be filled?</h2><p>Orders will be filled and shipped within five (5) business days of order date.</p><h2 id="isPasted">How do you ship Cabot Cheese?</h2><p id="isPasted">Our perishable items are packaged with care. Those that ship 2-day air include ice year-round to ensure the best quality. Perishable items that ship ground in our northeast region also include ice during warmer months. In warmer temperatures we will also ship with an insulated liner, as needed.</p><p>While your order may arrive a little warmer than when it leaves our facility, it will be safe to enjoy out of the box -- as long as your order arrives on the expected delivery date. We recommend putting your items in the refrigerator when they arrive to preserve freshness and prolong their natural goodness.</p><p>Click here to learn about <a href="https://cabotcreamery.gorgias.help/en-US/holiday-shipping-information-157678">shipping during the holidays.</a></p><h2 id="can-i-cancel-or-edit-my-order-once-its-placed">Can I cancel or edit my order once it&apos;s placed?</h2><p>We cannot guarantee changes after an order is placed. Orders placed using a promotional code cannot be cancelled after order is placed.</p><p>We are not able to edit orders once they have shipped. Please contact our customer service team <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">at 888-792-2268 or via our <a id="isPasted">Contact Us Form</a></span><span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a href="https://cabotcreamery.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"></a></span><span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;if you have questions about your order.&#xA0;</span></p><p>The team is available from 8 AM to 5 PM Eastern Time, Monday through Friday.</p><h2 id="who-should-i-contact-if-i-have-a-problem-with-my-order">Who should I contact if I have a problem with my order?</h2><p id="isPasted">If your order arrived with missing, incorrect, or damaged items, please contact our customer service team at <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">1-88TryCabot (1-888-792-2268)</span>&#xA0; or via our <a href="https://cabotcreamery.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank">Contact Us Form</a> so we can help make it right!</p><p>We are not able to accept returns for a refund at this time, but if you&apos;re not satisfied in any way with your order, we&apos;ll do our utmost to help make it right. Please contact us via the channels listed above so we assist you.</p><p>Please note that we can&apos;t be responsible for damage or loss due to unavailable recipient, incorrect address, or theft. <span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">While we will do our utmost to ensure that orders are delivered as expediently as possible, we cannot control shipping delays.</span></p><h2 id="is-there-a-minimum-order-amount">Is there a minimum order amount?</h2><p>No, there is no minimum order amount.</p><h2 id="isPasted">Can you help me place an order?</h2><p>We&#x2019;re committed to making sure our shop is accessible for all. If you have any accessibility concerns or need assistance placing an order, please reach out to us, toll free, at <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">at <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">1-88TryCabot (1-888-792-2268)</span></span>. The team is available <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">8 AM to 5 PM Eastern Time, Monday through Friday&#xA0;</span>and more than happy to help.</p>

Orders

Holiday shipping information and details can be found here.

<p>Extended Processing Times:</p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">During the holidays and other peak ordering times, our processing times may be a bit longer than usual. Please allow up to 7 business days between your order date and expected ship date. We appreciate your patience! If you have questions about your order status, please contact our customer satisfaction&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">using the chatbot below or via email <a class="fr-strong" href="mailto:info@cabotcheese.com">info@cabotcheese.com</a>.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><br></span></p><h1 id="key-dates">Key Dates:</h1><p><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Due to high shipping volumes during the holidays, we recommend that all orders are placed well in advance, as orders may be delayed. Below is the last day to order to receive by the holiday specified:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Valentine&apos;s Day, Feb 14 &#x2013; Order by February 9, 2025</li><li data-stringify-border="0" data-stringify-indent="0" id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Mother&#x2019;s Day, May 11 &#x2013; Order by May 4, 2025</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Memorial Day, May 26 &#x2013; Order by May 18. 2025</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Father&#x2019;s Day, June 15 &#x2013; Order by June 8, 2025</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Independence Day, July 4 &#x2013; Order by June 22, 2025</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Labor Day, September 1 &#x2013; Order by August 24, 2025</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Thanksgiving, November 27 &#x2013; Order by November 14, 2025&#xA0;</li><li data-stringify-border="0" data-stringify-indent="0" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Christmas, December 25 &#x2013; Order by December 12, 2025</li></ul><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">For other holidays or specific information about when to order, contact our team. They&apos;d be happy to advise you!&#xA0;</span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;"><br></p><h1 id="isPasted">Anticipated Shipping Delays:</h1><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Between 11/19/25 - 1/16/26 our shipping carriers are projecting that it may take up to <strong>two additional shipping days for packages to be delivered due to high demand</strong>. While we will do our utmost to ensure that orders are delivered as expediently as possible, we cannot control shipping delays. Thank you for your understanding!</span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;"><br></p><h1 id="large-items">Large Items:</h1><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-size: 15px; vertical-align: baseline;">Snowboards, skis and other large items will be shipped using FedEx Ground with no exceptions. You can use <a href="https://www.fedex.com/grd/maps/MapResult.do" rel="noopener noreferrer" target="_blank">FedEx&apos;s Ground Service map</a> to help estimate shipping times.&#xA0;</p>

Holiday Shipping Information

We will share information on shipping delays due to weather here.

<h1 id="weather-related-delays">Weather-related Delays<strong><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">:&#xA0;</span></strong></h1><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><span style="background-color: transparent; font-size: 16px;">Occasionally</span><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><span dir="ltr" id="isPasted">, severe weather can disrupt our fulfillment and delivery times. During large weather events, we may elect to pause the fulfillment of orders -- especially those containing perishable items -- to ensure their safe and timely arrival.&#xA0;</span></span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><span style="font-size: 16px;"><br></span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We appreciate your patience! If you have questions about your order status, please contact our customer satisfaction&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">using the chatbot below or via email: <a href="mailto:info@cabotcheese.com"><u>info@cabotcheese.com</u></a><u>.</u></span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><span style="font-size: 16px;"><br></span></p><h1 style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;" id="current-weather-delays">Current weather delays:</h1><p>None at this time</p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><span style="font-size: 16px;"><br></span></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><br></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><br></p><p style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline;"><br></p>

Severe Weather Shipping Delays

We do not offer a wholesale program at this time. A number of our products are available online. However, if you're placing a large order for a company event, employee gifts, fundraiser, or similar, please contact us directly instead of placing the o

<p><span data-teams="true" id="isPasted"><span dir="ltr"></span></span></p><p>We do not offer a wholesale program at this time. A number of our products are available <a href="https://cabotcreamery.com/pages/shop-cabot">online</a>.&#xA0;</p><p>However, if you&apos;re placing a <strong>large order</strong> for a company event, employee gifts, fundraiser, or similar, please <a href="https://cabotcreamery.gorgias.help/en-US/contact">contact us directly</a> instead of placing the order online.</p><p>For large orders, please allow a minimum of three weeks for processing.</p><p>During holiday seasons, please expect potential delays in shipping. Once we receive your request, we can provide more specific shipping timelines.</p><p><br>Thank You!</p><br><br><p></p>

Orders, Promotions, Shipping & Returns