Weather-related Delays: 

Occasionally, severe weather conditions — including snowstorms, hurricanes, or extreme heat — can disrupt our fulfillment and delivery schedules. To ensure your order arrives in optimal condition, especially if it contains perishable items like cheese, we may temporarily pause shipping to affected regions.

Why we pause shipments:

Perishable products are sensitive to temperature extremes. Delaying shipments during severe weather—particularly high heat—helps us protect product quality and avoid spoilage in transit.

What to expect:

• We’ll resume shipments as soon as it’s safe and appropriate to do so.
• You’ll receive email updates if your order is affected.
• If delays extend beyond a few days, we’ll offer options such as holding your shipment, rerouting to a cooler location, or issuing a refund or store credit.

We appreciate your patience and understanding! For updates or questions about your order, please contact our customer satisfaction team by emailing [email protected].